Dear Editor,
A week or so ago The Dispatch ran an article on emergency
services dispatchers. They are the unsung heroes behind the lines
that mostly go unnoticed. But why did the paper not highlight the
dispatchers that work for the city of Gilroy?
Dear Editor,
A week or so ago The Dispatch ran an article on emergency services dispatchers. They are the unsung heroes behind the lines that mostly go unnoticed. But why did the paper not highlight the dispatchers that work for the city of Gilroy?
Our city’s dispatchers are wonderful and very competent at what they do. To me they are jugglers, juggling issues of life and death. Not only are they responsible for police communications but 911, fire and ambulance as well (along with calls for barking dogs, etc.). Dispatcher’s in many other cities are responsible for one emergency service (fire or 911, etc.) I’m a scanner listener so I know how awesome they are at doing their job.
At this year’s Memorial Day parade I listened while they dispatched fire and paramedics for a person that had collapsed at the parade, two accidents on the highway, and some other issues that I can’t remember at this time. All this happened within a 15-minute time frame. Our dispatchers were calm and collected during these chaotic minutes.
I think The Dispatch should do an article on our city’s dispatchers, the ones that are here for the citizens of Gilroy when it matters most. Why do an article on another agency when we have the best here?
Charlotte Noriega, Gilroy
Editor’s note: That’s a good idea for our upcoming Gilroy Pride edition. Our lifestyles section spans the South Valley, so while we spoke with Gilroy personnel, including senior dispatcher Jim Stephens, this particular story did not focus specifically on one agency.
