Red Phone: Concerned about Calltrace
“Red Phone, Charter billed me $20 for a one minute call to something called ‘CALLTRACE’ on my phone bill this month. When I called to inquire what the charge was for the Charter customer service rep said she could not discuss it with me and I should call the police. I did and they know nothing about it. I am retired, live alone and never heard of ‘CALLTRACE’ – is there anything you can do to help? I would greatly appreciate it.”
