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Have you ever been on the receiving end of a phone call from a loved one or friend whose world has just been turned upside down by tragedy? Have you ever groped for the right word to comfort someone whose grief is beyond words? In times like this, many of us opt for a conventional caregiving approach that first tries to settle them down emotionally, then moves to the "fix-it"/"make it better" stage where wise counsel is offered. With this accomplished, it is assumed that with the passing of time, the sorrowing person will return back to normal.

With the cold weather we've been having lately, I was wondering

Winter is coming, and temperatures are dropping. Take a second

OK, time to get in shape. Well, maybe I should rephrase that;

Mail carrier response: The Red Phone has received a few calls