I recently asked for suggestions to help a manager who had
difficulty communicating in English. Many thanks to all the readers
who responded. Here are some of their comments:
I recently asked for suggestions to help a manager who had difficulty communicating in English. Many thanks to all the readers who responded. Here are some of their comments:
– I’m from Nicaragua and sometimes have problems with English. However, in today’s world, being bilingual is an asset, not a liability. The key is to not become anxious and remain polite and courteous. Remember, if you cannot get your point across one way, try another.
– People who stay in ethnic communities, using only their native language, will never speak like Americans. When I came here as a software engineer, I spoke very little English. To practice, I would strike up conversations in supermarkets, restaurants, ballparks and elevators. I watched TV, read the newspaper, listened to conversations, and kept a notebook of American expressions. I also did volunteer work and played sports with American friends. Today, I am a proud naturalized American who can run meetings like a pro.
– As a team leader in an international corporation, I am concerned when employees have difficulty speaking English in meetings. Their input is critical and cannot be overlooked. I try to help by providing a detailed agenda in advance and suggesting that they write notes about points they wish to make. Afterward, I send everyone a written meeting summary.
– “English as a Second Language” classes are offered in community centers, libraries and schools. The teachers often provide private tutoring.
– The difference between “book English” and “street English” can be confusing. To give learners time to think, listeners can ask them to slow down. Also, a simple smile goes a long way! It’s warmth says “I am tuned in to you, and if you take your time, I will still be here, listening.”
– I am an executive who teaches ESL to business managers. Sometimes there are problems with cultural differences. For example, American managers are expected to openly express opinions, but in many cultures this is not acceptable. Your column has been a useful teaching tool.
– Try starting a conversational English group where members can practice discussing work-related topics. Invite people from different countries, including at least one native English speaker.
– The problem may be in the ears of the listener, not the words of the speaker. When I make an effort to understand my foreign-born colleagues, I usually succeed. However, many Americans become frustrated and don’t even try. God placed us here to be good to one another. Making a serious effort to communicate is just one example of “doing good.”
– To get ahead in business, you must look at yourself first. Many resources exist for improving language skills. Fixing the root problem is the answer, not asking others to accommodate it.
– Speech pathologists who specialize in accent reduction can be an excellent resource.
– Listening to English-language radio or TV can help learners adopt proper grammar and acquire new words. As a native English-speaker, I listen to Spanish radio every day.
